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Rustic Wind is committed to protecting the privacy and security of personal data in accordance with the General Data Protection Regulation (GDPR) for visitors from the European Union and European Economic Area. This page outlines how we comply with GDPR requirements and explains your rights.

Data Controller

Rustic Wind acts as the data controller for personal information collected through our website. This means we determine the purposes and means of processing your personal data.

Contact details:
Rustic Wind
45 Artisan Lane, Woodstock
Cape Town, 7925, South Africa
Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases as defined by GDPR:

Your Rights Under GDPR

If you are located in the EU or EEA, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing

You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Right to Withdraw Consent

Where we rely on your consent for processing, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing carried out before withdrawal.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.

International Data Transfers

As a South African-based organisation, we may transfer personal data outside the EU/EEA. When we do so, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When determining retention periods, we consider the nature and sensitivity of the data, potential risks, and our legal obligations.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, and regular security assessments.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. For EU residents, this would be the data protection authority in your country of residence.

Changes to This Information

We may update this GDPR information page periodically. Any changes will be posted here with an updated revision date.

Contact Us

For questions about GDPR compliance or to exercise your rights, please contact us:

Email: [email protected]
Address: 45 Artisan Lane, Woodstock, Cape Town, 7925, South Africa